Credit Recovery Team Leader/Supervisors

A Credit Recovery Supervisor works to oversee and manage a team of Credit Recovery Officers working to resolve individuals with past due debts for their clients. A Credit Recovery Supervisor gets his start working in the debt collection field and advances through the company to the supervision position. A Credit Recovery Supervisor is responsible for overseeing his team of debt collectors. The Credit Recovery Supervisor ensures his/her staff is meeting production goals, complying with company standards and collection laws and generally performing the essential functions of their position. A Credit Recovery Supervisor must also know the laws governing the collection of debt and the laws as mandated by the Fair Debt Collection Practices Act.

Requirements:
Candidate must possess at least a SPM, Diploma.
Experience in Collection or Customer Service will be an advantage.
Ability to converse in English and Bahasa Malaysia, and any other languages will be an added advantage.
Ability to communicate with different level/status of people would be a definite advantage.
Possess positive attitude, pleasant personality and basic computer knowledge.
Applicants without experience may apply, training will be provided.